New IHOT Program

home.pngLa Familia’s mental health department recently expanded its services to include a new specialty program, the In-Home Outreach Team (IHOT).  The In-Home Outreach Team (IHOT) provides outreach and engagement services to adults with untreated mental illness, with the intention of connecting them with psychiatric care and other community supports. They visit participants in their homes, hospitals, jails, and in the community to encourage them to engage in mental health treatment.  They serve adults ages 25 and over in Central and Northern Alameda County.  Their goal is to reduce the impact of untreated mental illness in these adults and in their families.

The IHOT team receives referrals of people who have a mental illness and are not engaged in ongoing treatment services.  Usually a family member, a friend, or another provider contacts the county to request these services.  The intention of the services offered is to help prevent an increase in symptoms, added impairments, or more hospitalizations.  They schedule appointments with participants, family members, friends, and other providers. They also conduct home visits, return calls, provide psychoeducation, offer some counseling, conduct assessments of needs, research community resources, make arrangements for participants to attend their appointments, and often respond to crisis and urgent situations. 

The IHOT program started in July 2016 along with a collaborative effort of other related programs:

  • Bonita House runs another adult IHOT program serving Central and Northern Alameda County 
  • Abode Services runs an adult IHOT program serving southern and eastern county
  • Stars Community Services runs another IHOT program for Transitional Age Youth (TAY) serving the entire county
  • Telecare Corporation started an Assisted Outpatient Treatment (AOT) and a Community Conservatorship (CC) pilot programs.

The IHOT program at La Familia consists of five providers: Jonathan Rueda, Peer Specialist; Quiana Broussard, Family Coach; Ana Ochoa, BS, Case Manager; Ramon Rios-Parada, ASW, Lead Clinician; and Pedro Felix, LCSW, Program Director. Ramon joined La Familia in mid-October 2016 as the Lead Clinician for the IHOT program and brings excellent clinical and leadership skills to help make this program become and stay successful.  He holds a Masters in Social Work (MSW) from UC Berkeley and was previously working as a Mental Health Therapist. The IHOT providers possess different areas of expertise, based on their personal and professional background, which facilitates the outreach and engagement process. The program is still being implemented but has already connected participants to much needed services.

The IHOT team looks forward to helping all who are in need or looking for help within Alameda County. Please contact the program director, Pedro Felix, LCSW, at 510-881-5921 x110. All referrals to the IHOT program come from the county’s ACCESS line: 1-800-491-9099.


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